What is the difference between private investor accounts and institutional?
Our private investor account allows one user full access to our web application for a single market. Under our terms this is not available to investors working on behalf of and regulated institution.
Institutional accounts can include all the markets we cover, as well as custom reports and data feeds.

What can I use to pay for my service?
Visa and Mastercard can be used to pay for your subscription or you can pay us by standing order. Transactions are securely processed by Spreedly. Please contact us for bank details.

Is there a minimum commitment/Can I cancel my subscription at any time?
Should you sign up and decide the service is not for you, you can cancel your subscription at any time for free. However, please note that charges are paid monthly in advance and cannot be refunded.

How do I cancel?
You can cancel at any time simply by clicking a link on your settings page. Should you cancel, the service will continue until the end of the 30day charging period at which time your login will expire. No further charges will be incurred beyond your cancellation date.

What is a snapshot?
Snapshots are a pdf report that provides an in-depth look at companies where significant trades have been made. Snapshots give an overview which includes some of the information available through the website. This includes basic fundamentals, historic trades, an overview of the board and a detailed share-price chart displaying close periods and trading history.

Do you provide investment advice?
No. Directors Deals is an information only service which provides insight and context into trading activity. The data does not constitute advice in any way.

How do I know that the data is accurate?
Directors Deals analysts use proprietary software to verify transaction data as it is it added to our database. Secondary analysts check that the data has been reported correctly meaning that errors in our reporting rarely occurs. However, we cannot be held responsible for the accuracy of the data reported by each listed company which can contain inaccuracies. Whilst we make every effort to ensure that we reflect reported data accurately, we cannot be held responsible for inaccuracies or losses which arise from them.

Where does the data come from?
Data originates from the listed company in which the director is making the trade. Company secretaries or investor relations staff inform the local exchange through an announcement which usually goes through a news feed. Our data is sourced from those announcements so we do not use secondary sources for transaction data.

I'm an institutional rather than private investor. Do you have a service for me?
As well as our private investor service we also supply data, reports and web services for financial and academic institutions. If you are not a private investor, send us your details here and we will be in touch to discuss your requirements.